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Hi everyone,


I am posting to see if any individuals have any insight on the question. My friend's van was stolen recently, and when the van was found by the police approximately one week later it was gutted, and all of her personal belongings were discarded by the thief. The van was purchased, and the owner paid a company to customize the inside of the van, adding a bed, propane stove etc. After the van was confiscated by the police and turned over to ICBC, they said that one of their vehicle inspectors checked out the van, coming to the conclusion that the renovations were not up to par, therefore ICBC will not be giving her the van back, and will not be giving her any compensation. Since she was paying monthly insurance, which included theft coverage, isn't she entitled to at least get her van back, or receive compensation for the van although it was not up to standard (the issue was merely the propane stove that was not installed up to code)? Any insight to this question would be very much appreciated. 


Thank you.

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