Amazing! I actually sent a message to Morgan about this after I posted that. I didn't mean to make it sound like the mods weren't doing it or against it in any way, although I see now how I could've worded it differently.
What I was getting at is... Scotia employees should have just as much knowledge about their services (hopefully much more) as law students. It’s to our benefit to research this stuff, obviously, but it’s their job to give us the appropriate info too. Inner workings as in: you need to talk to *this* person to get your loan approved. I also think it’s fair to say that there is a bunch of financial information as pertains to Scotia’s business readily available on the internet. That doesn’t mean that they don’t need to tell you about their services when you visit/schedule an appointment in person. Hopefully we can agree on that much. Not sure why I ticked you off so much.